Frequently asked questions.

Where are you based?

We’ve an office in Flagstaff Hill and are able to ship products Australia wide.

What services do you offer?

At Käsner Custom Wood Craft, our aspiration is to turn ordinary living spaces into welcoming sanctuaries. We take pride in handcrafting each piece to perfection, ensuring timeless beauty and durability.

We specialize in crafting bespoke, custom-made projects for your residence, workplace, or commercial establishment. Although our primary focus is custom furniture and home decor, we pride ourselves on completing a wide variety of unique, tailor-made projects. We prioritize quality and craftsmanship - we don’t do “fast furniture”.

With our fully equipped workshop, we provide a range of services including timber processing, 3D modeling / detailed drawing development, as well as furniture repair and refurbishment. You can find more information about our services on our dedicated 'Services' page. Alternatively, feel free to reach out to us directly to discuss your specific requirements - We will do our utmost to accommodate you.

How does the ‘process’ work?

We understand that your home is a reflection of your unique personality and style. That's why we offer a diverse range of customizable options to bring your vision to life. Whether it's a sleek modern design or a rustic farmhouse charm, we’ll work closely with you to create one-of-a-kind pieces that will elevate your home decor.

Rather than offering a predefined selection of products, we encourage you to begin with a design consultation. Through the development of detailed 3D models, we’ll enable you to vividly envision the final result and ensure it aligns with your specifications. You play a central role in the design journey, making decisions on aspects like timber, finish, and edge detailing.

Our goal is to deliver exquisitely crafted, functional items that bring your unique vision to life!

What materials do you use?

Our preference is to use solid hardwood however there may be instances where we use so-called ‘sheet goods’ - It really depends upon the application. There are pros and cons to using Hardwood however we feel that the pros far outweigh the cons and the latter are avoidable via the application of good design / execution principles.

What are your business hours?

We’re flexible! We understand that people have many commitments - If you’re serious about doing business with us then we’ll arrange to meet with you at your convenience.

What are your delivery times?

We endeavor to keep our delivery times to a maximum of four (4) working weeks wherever possible. If you have a specific delivery requirement, then please discuss this with us and we’ll do our best to accommodate you.

What is the best way to get in touch?

You are welcome to reach out via email, our Facebook page, Messenger, contact form or contact us directly on 041 001 1799 - please bear in mind that we’re often busy in the workshop so if you need an immediate response then contacting us directly on our mobile number is your best option.

Contact us today to experience the difference that handcrafted exclusivity can make in your home.